Home BlogThe Ultimate Guide to Virtual Data Room Features in 2024
14 Oct 2024

The Ultimate Guide to Virtual Data Room Features in 2024

Gilbert Waters 26 min read
virtual data room features

As businesses grow and their needs become more complex, they need something better than a physical data room or Google Drive to meet new challenges. A virtual data room is one of these solutions. It offers multiple tools for data protection, efficient document management, secure document sharing, collaboration, and user activity monitoring. Thus, this feature-rich space provides everything teams need to manage sensitive information effectively and confidently handle complex deals.

If this is what you need, check out our guide to explore the key virtual data room functionality and discover the best providers.

What is a virtual data room?

A virtual data room is a secure cloud-based repository for storing and sharing sensitive data. It provides a centralized platform where businesses can store, manage, and collaborate on documents related to mergers and acquisitions, due diligence, legal transactions, audits, and other confidential processes.

How do virtual data rooms work?

1. Users upload documents to document storage, where the software organizes them into folders and categorizes them based on relevance and confidentiality.

2. Administrators set permissions to control who can view, edit, download, and share specific documents. Data room admins can monitor user activity, generate reports, and track document interactions to ensure compliance and security. 

3. Depending on the purpose of the data room integration, teams can then make complex deals, conduct audits, or use the platform for everyday workflows.

What is a virtual data room used for?

Common data room use cases include the following:

  • Mergers and acquisitions
  • Due diligence
  • Legal transactions
  • Fundraising
  • Initial public offering
  • Audits and compliance
  • Real estate transactions
  • Strategic partnerships

Next, we invite you to explore data room functionality, integrations, technical support, and pricing structures offered by the top providers.

What are the key security features in virtual data rooms?

Most file-sharing platforms focus on accessibility and collaboration but fail to protect confidential documents from breaches or unauthorized access. In contrast, virtual data room providers know how to secure data in VDR. They address security issues by featuring complex mechanisms and complying with the highest industry standards.

Top security features of VDR include the following:

  • SOC 2 certification. This certification evaluates a data room against security, availability, processing integrity, confidentiality, and privacy criteria. So, if a provider has this certification, they follow rigorous standards for data protection and management, giving clients confidence that their sensitive information receives the highest level of security.
  • AES 256-bit encryption. Virtual data rooms encrypt all documents at rest and in transit using stringent data encryption standards. Thus, even if unauthorized access occurs, documents remain unreadable without the proper decryption key. Despite the high level of data security provided by AES 256-bit encryption, users can still access and share files without delays.
  • Virus scanning. Virus scanning in virtual data rooms monitors and analyzes files for potential threats. Once a document is scanned, the system stores it in the platform or removes it if deemed harmful.
  • Physical data protection. Providers use secure data centers with controlled access points, surveillance, security personnel, and biometric authentication. In addition, they employ reliable backup power systems with uninterruptible power supplies for continuous data storage operation. All this ensures that the infrastructure housing sensitive information is secure from physical threats.
  • Real-time data backup and recovery. VDR users can quickly recover the latest documents in case of data loss or corruption. This capability minimizes downtime and ensures business continuity during high-stakes business transactions and sensitive negotiations.

✔️Top three virtual data rooms for data security

1. Ideals

2. Datasite

3. Intralinks

What do business leaders say about Ideals?

Ivaylo Cocomanski, senior quantitative analyst at Mr. Cooper, noted that the biggest benefit of using Ideals is its secure environment for sharing large files. Unlike conventional methods, Ideals allows for efficient collaboration without compromising security, making it an essential tool for managing sensitive information in the financial sector. The provider has streamlined workflows and enhanced team productivity.

Top 3 data rooms

1

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4.9/5

Excellent

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2

Overall rating:

4.7/5

Good

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3

Overall rating:

4.6/5

Good

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What are the key document management features in virtual data rooms?

Unlike traditional data rooms, which are difficult to locate and manage information in, and generic file-sharing solutions lacking document management functionality, online data rooms provide a feature-rich solution that improves document organization and simplifies workflows.

Best VDR document management tools include the following:

  • Bulk upload. The feature allows users to upload multiple files and folders with one click, reducing the time and effort needed to populate a VDR with documents. It is especially helpful during data-heavy transactions such as M&A, the due diligence process, and audits.
  • Tagging. Data room tags help users label and categorize files for easier organization and retrieval. For example, you can tag documents based on project type, document status, or confidentiality level. This functionality improves document management by organizing information based on relevant criteria.
  • Full-text search. The software indexes the content of all documents within a data room, allowing users to search for specific terms, phrases, or keywords across multiple files, including PDFs, Word documents, spreadsheets, and presentations. Some providers integrate optical character recognition, allowing users to search for text within scanned documents and images.
  • Automatic index numbering. With this advanced tool users should never worry about how to organize files in a VDR. The platform automatically numbers and organizes all files and folders in the order they are uploaded, creating a clear and consistent referencing system. As you add new documents or reorganize existing ones, the software updates the numbering in real-time.
Automatic index numbering
Automatic index numbering

✔️Top three virtual data rooms for document management

  1. Ideals
  2. Datasite
  3. Ansarada

What are the key collaboration and access control features in virtual data rooms?

Modern virtual data rooms give users all the necessary tools to communicate effectively and speed up decision-making. Granular access control, in turn, ensures that all team collaboration processes and sensitive data are available to authorized individuals only.

Best collaboration features in VDRs include the following:

  • Q&A module. This dedicated space in virtual data rooms centralizes communication and automates the question-answer process for better team collaboration. Advanced providers allow users to add quick references to the files in the storage and attach documents when asking or answering. In addition, the best data rooms automatically assign questions to experts according to the question-based category.
  • Multiple-project management. With centralized user management, data room admins can effortlessly view and delete participants across all projects and adjust document access restrictions. Detailed user info cards offer insights into participant activity, including their language preference, last sign-in, and project involvement. Also, a comprehensive projects overview allows for quick access to project statuses, user roles, and data usage in one convenient location.
  • Commenting and annotation. Virtual data room users can leave notes, comments, and feedback directly on documents. It enables real-time discussions without the need for external tools. Annotations help clarify specific points, highlight important details, and ensure that team members stay aligned throughout the project.
Q&A module
Q&A module

Best access control features in VDRs include the following:

  • Granular permissions. Data room admins can define and manage access rights at a detailed level for individual users or groups. In particular, it allows them to specify who can view, edit, download, or share specific documents. This level of control helps minimize the risk of data breaches and maintain compliance with regulatory requirements.
  • Role-based access. This security feature assigns permissions based on specific user roles within an organization, saving users from the hassle of how to control access in a VDR. This approach streamlines access rights management by grouping users into predefined roles such as admin, viewer, editor, or contributor, each with its own set of permissions.
  • Redaction. Redaction in virtual data rooms is the process of permanently removing or obscuring information from sensitive documents before sharing it with others. This feature protects confidential data while maintaining the integrity of the overall document. With redaction, organizations can comply with regulatory requirements, mitigate risks associated with data breaches, and enable secure collaboration.

✔️Top three virtual data rooms for collaboration and access control

1. Onehub

2. Ideals

3. Clinked

What are the key reporting and analytics features in virtual data rooms?

Insights into data trends, performance metrics, and user behavior promote informed decision-making and strategic planning within organizations. Virtual data rooms provide a rich functionality that allows businesses to track performance and effectively derive actionable insights from their data.

Top VDR reporting and analytics tools include the following:

  • Audit logs. Audit logs are comprehensive user activity reports that show all activities and interactions within the platform. Specifically, audit trails provide a detailed account of actions taken by users, such as document access, uploads, downloads, edits, comments, and changes to permissions. It strengthens security, compliance, and operational efficiency as admins understand how to track user activity in VDR at any moment.
  • Engagement analytics. VDR analytics tools provide insights into how actively users engage with the information shared in a data room. Thus, organizations can gauge interest and involvement during critical processes such as due diligence, mergers, acquisitions, or any collaborative project.
  • Data visualization. Interactive dashboards, charts, and heat maps present complex datasets in intuitive and easily digestible formats, making it easier for stakeholders to identify trends, patterns, and insights at a glance.
Data room activity heat map
Data room activity heat map

✔️Top three virtual data rooms for reporting and analytics

1. Ansarada

2. Ideals

3. Datasite

What do business leaders say about Ansarada?

Julian Garratt, a director at Perella Weinberg Partners, noted that the AI Bidder Engagement Score has proven to be remarkably effective in predicting which parties are likely to succeed in the bidding process. With an almost 100% accuracy rate, this tool has significantly improved decision-making for the team, allowing them to strategize effectively and enhance their competitive edge.

What are the key customization and branding features in virtual data rooms?

Branded online workspaces create a unique identity that sets businesses apart in a competitive market. In particular, custom branding establishes a strong visual presence that resonates with clients and attracts investors likelier to engage with those who demonstrate market differentiation. Virtual data room users can get all these benefits by adding company logos, color schemes, and layouts to their workspaces.

Top custom branding options in VDRs include the following:

  • Corporate branding. Data room users can integrate their logos, color schemes, and design elements to ensure consistency with their overall branding strategy and improve user experience. In addition, the software allows configuring watermarks with options for patterns and colors.
  • Personalized VDR. A personalized data room offers teams the flexibility on how to customize VDR according to their needs. Thus, they can customize layouts, folder structures, and user permissions. Also, organizations can define their terms of access, including non-disclosure agreements, specifying whether users must accept these terms on their first login or with each login.
Virtual data room branding
Virtual data room branding

✔️Top three virtual data rooms for customization and branding

1. Clinked

2. Ideals

3. Onehub

How much does a VDR cost?

Virtual data room pricing typically varies based on several factors, including features and storage capacity. Common pricing structures include the following:

  • User-based pricing. This model charges based on the number of users who will access a data room. It can benefit organizations with fluctuating team sizes or those requiring a platform for project-based work.
  • GB pricing. Some providers charge based on the amount of data stored, measured in gigabytes. This cost structure is good for organizations with substantial volumes of documents, allowing for scalability.
  • Monthly fees. Many providers offer subscription plans that charge monthly fees, often including a set number of users and storage. This VDR pricing structure suits those requiring predictable budgeting and regular access to their data rooms.

If you want to know which pricing model is suitable for you, use our checklist ⬇️. It can help you select a solution that meets your needs and budget.

✏️What is the best VDR pricing model for you?

1. User-based pricing suits you if:

  • You have multiple users who will regularly access a virtual data room
  • You want to manage costs based on the number of active users rather than data storage
  • Your organization expects to onboard new team members frequently
  • Your data usage is unpredictable, and you want data room flexibility in user access
  • You have projects that require collaboration among different teams or departments

2. GB pricing suits you if:

  • You have a well-defined data storage requirement
  • Your data volume is predictable and doesn’t fluctuate significantly
  • You prefer to pay based on actual storage usage rather than user count
  • You want to minimize costs when data usage is low
  • You anticipate scaling down storage needs after a specific project

3. Monthly fees structure suits you if:

  • You prefer predictable monthly costs regardless of storage or user count
  • You anticipate high virtual data room usage during certain periods (e.g., project launches) and want to budget accordingly
  • Your organization values cost stability for long-term planning

We recommend consulting a few virtual data room providers to discuss your needs and explore their pricing options.

What are virtual data room integrations and compatibility with other software?

VDR allows integration with existing software you use. Data room software compatibility ensures users can easily transfer, analyze, and manage data across platforms without manual intervention.

Best VDR integrations include the following:

  • API. API integration enables users to connect a data room with project management, CRM, or document management systems, creating a more cohesive technological ecosystem. Thus, businesses can benefit from real-time data exchange between their deal rooms and other platforms, automate repetitive tasks, and reduce manual effort.
  • Microsoft Office integration. This integration allows users to create, edit, and manage documents directly within familiar Office applications like Word, Excel, and PowerPoint. Furthermore, this integration facilitates file sharing and version control, allowing teams to work more efficiently without switching between multiple platforms.
  • Single sign-on. SSO is an authentication process that allows users to log in once and gain access to multiple applications or services without the need to re-enter their credentials. It streamlines their workflow and reduces frustration from the need to remember multiple passwords and the time-consuming process of resetting forgotten ones. In addition, SSO can reduce the likelihood of weak passwords, as users are encouraged to create stronger ones for their accounts.

✏️How to integrate VDR with other software?

Follow our quick instructions:

  • Identify requirements. Determine which software systems (e.g., CRM, project management tools, document management systems) you need to integrate with your data room based on your business needs.
  • Choose a virtual data room provider. Select a data room solution that supports the integrations you require.
  • Set up integration. Go to the settings of your virtual data room and the other software to find integration options. Also, you can ask a provider for assistance.
  • Enter the required information. Input necessary API keys or credentials to link the systems.
  • Test the integration. Check if the systems communicate correctly and if data syncs as expected.
  • Train your team. Show your team how to use the integrated systems effectively. You can use VDR training sessions, instructional videos, or user guides to provide clear demonstrations and support.
  • Monitor performance. Keep an eye on the integration to ensure everything runs smoothly and make adjustments as needed.

These steps will help you integrate your virtual data room with other software easily.

✔️Top three virtual data rooms in terms of integrations and compatibility

1. Box

2. Citrix

3. Ansarada

What kind of support does a VDR offer?

The most reliable VDR providers offer 24/7 support and assistance, allowing users to receive help anytime. In contrast, others may only provide support during standard business hours, which can restrict access for teams facing tight deadlines or operating across multiple time zones. So, teams should consider support availability when selecting a virtual data room.

Top data room support services include the following:

  • 24/7 support. This service provides users with continuous assistance through multiple channels for communication, such as phone, email, and live chat. Thus, teams can quickly get help whenever they experience issues or have questions. This level of support is vital for businesses that operate globally or work on time-sensitive projects. 
  • Project manager support. Dedicated support from a project manager or an expert team guides users through the entire lifecycle of their projects within a virtual data room, ensuring high uptime and reliability. This support includes onboarding, training, and ongoing help with any technical or operational issues.
  • Knowledge resources. Access to expert knowledge resources allows teams to troubleshoot issues independently, learn best practices, and optimize data room use. These resources often include FAQs, user manuals, video tutorials, webinars, and community forums where users can share insights and ask questions.

✔️Top three virtual data rooms in terms of integrations and compatibility

1. Ideals

2. Datasite

3. Intralinks

What do business leaders say about Ideals?

Thanks to a user-friendly interface and excellent support, working with Ideals VDR was a seamless experience for Ernst & Young. David Strycek, Senior Consultant, highlighted that the Ideals team was always ready to provide prompt assistance whenever necessary, significantly enhancing the efficiency of their M&A advisory efforts. This reliable support and intuitive design have established Ideals as a valuable tool for Ernst & Young in managing financial transactions.

Key takeaways

  • A virtual data room is a secure online space for storing, managing, and sharing sensitive data. It also features advanced collaborative tools for teams that improve workflows and streamline communication.
  • Unlike traditional physical data rooms and basic file-sharing platforms, data room providers focus on robust security measures to protect confidential documents. They include SOC 2 certification, AES 256-bit encryption, virus scanning, physical data protection, and real-time data backup.
  • Pricing for virtual data rooms varies based on several factors, including features and storage capacity. Common pricing models include user-based pricing, GB pricing, and monthly fees.

Visit our main page to choose the best virtual data room provider and ensure maximum security for your next deal.

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