Home HighQ Virtual Data Room Overview
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highq data room

Overall rating:

4.1/5

Good

HighQ

Free trial: Yes

Year founded: 2001 Located: London, UK Website: legal.thomsonreuters.com/en/products/highq
3.7
Ease of use
Average 4.1
3.8
Customer Support
Average 3.9
4.1
Ease of setup
Average 4.2

Global rankings

rank icon 1
rank icon 4.6
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HighQ virtual data room software:
the complete guide

HighQ is a sophisticated software framework for legal professionals that features virtual data room capabilities alongside other document processing and collaboration tools. HighQ comes from an abundant product line of legal instruments, which provides its data room users with a versatile, equipped experience.

HighQ data room is a part of Thomson Reuters, a New York-based information and media company that serves businesses in legal, financial, accounting, IP, and other segments.

HighQ data room provider operates in the law sector, targeting boutique firms, corporate, and government legal departments. As a niche solution, HighQ virtual data room focuses its development and innovations on alignment with the legal sector.

Software screenshots

HighQ data room features

Security

Two-Factor Authentications
ISO/IEC 27001:2013 Certified
SOC 1 Certified
256-Bit SSL/TLS Encryption
Data at Rest Encryption

User and data management

Search Filter by Name
Drag & Drop Upload
Document Version Control
Granular Document Permissions
Tracking of All User Activity

Customization

Custom Domain
Branded User Interface
Custom Login Page
Managed Encryption Keys
Custom Workflows and Features
Integrations Through APIs

Pros and cons

With a strong focus on the legal sector, HighQ data room provider offers great value to law firms. Disregarding the company size, HighQ users can take advantage of simplified workflows, an intuitive interface, and a versatile add-on collection to meet their specific requirements.

HighQ’s secure storage solutions, along with seamless integrations and user-oriented design, ideally benefit and complement the lawyers’ busy work cycles. At the same time, the HighQ data room platform easily adapts to smartphones and other mobile devices, enabling faster decision-making and improved remote collaboration.

On the other hand, some HighQ users report a lack of pricing transparency and the cost build-up associated with the per-feature model. Others say that while the overall HighQ virtual data room experience is functional and efficient, it can take some time to navigate the offered solutions and set up the tool according to the company’s needs.

Additionally, some of the former HighQ data room users point to the need for UX improvement, higher repository capacities, and feature insufficiency for specific tasks, like customization and contract management.

  • Regular product updates based on customer suggestions
  • Helpful contract management tools with approval workflows
  • Responsive phone and email customer support
  • Versatile app integrations
  • Helpful data room activity analytics capturing lots of metadata
  • Efficient team management workflows
  • Versatile OCR search tool for PDF documents
  • Email alerts work incorrectly
  • Complicated and clunky interface
  • Occasional performance issues and crashes
  • Limited knowledge base

Pricing

HighQ virtual data room provider follows a custom, per-feature price formation model with three main approaches: Essential, Advanced, and Premium. The users will choose a suitable plan based on their company size and needs. This way, the Essential solution will accommodate the data room needs of small law firms, while Premium services large corporations.

All HighQ plans allocate 1 GB of storage and five external users to each internal user. Extra storage and external users can be added to the package at an additional cost. The same applies to the additional virtual data room and collaboration features, such as client portal manager, document management automation, and AI-driven integrations.

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Security features

The data centers that process HighQ data room transactions are placed in several locations across the US. The hardware is monitored and certified according to ISO 27001 and ISO 9001 standards.

The HighQ data room provider ensures software security compliance by employing practices such as SOC Type II, OWASP, and PCIS.

HighQ virtual data room user-end security features vary on the feature package. The basic functions include single sign-on, user activity reporting, and granular permissions. And the advanced security capacities offered by the HighQ virtual data room provider are customer-managed encryption keys and digital rights management.

HighQ data room users will also benefit from 256-bit encryption, secure e-signing powered by DocuSign and Adobe Sign integrations, and enhanced access authorization control.

HighQ virtual data room enables a transparent and streamlined document management experience. The users can quickly locate the necessary files, improve productivity via Outlook, Office 365, and G Suite integrations, and collaboratively edit documents.

The HighQ data room provider also offers advanced document organization features that include approval workflows, metadata customization, and document comparison.

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Comparison of the top 3 data rooms

ideals virtual data roomintralinks data roomdatasite dataroom
General business
Top use cases M&A, Finance, Life sciences and healthcare, Energy, Real estate, TechM&A, Finance, LegalM&A, IPO, Capital raising, Healthcare, Real estate
What users appreciate Excellent support, easy-to-use, encryption and security featuresEncryption, data analysis tool, supportReliable support, comfortable platform
Features
Fence view
Granular access permissions 8 levels4 levels5 levels
Dynamic watermarking
Built-in redaction
Two-factor authentication
Advanced Q&A
Automatic reports subscription
Detailed audit trail
Auto-notifications about new activity
Custom branding
Support
Live chat
Email support
Phone support

FAQs

What is HighQ used for?

HighQ is a virtual data room (VDR) developed for information-dense business activities, such as mergers and acquisitions, fundraising, due diligence, and others.

HighQ data room is used for secure file sharing and seamless team collaboration. It allows businesses to exchange critical documents with internal and external parties securely due to user access controls, watermarking, and file-level permissions.

Where is HighQ hosted?

HighQ is hosted on secure data centers based in the UK, the US, Canada, and Europe.

You can also opt for hybrid storage to have more flexibility over file storage locations for legal and data protection purposes. You can host data on your private data centers or Google Cloud, AWS, Microsoft Azure, etc.

What are HighQ pricing plans?

HighQ pricing plans are HighQ Essentials, HighQ Advanced, and HighQ Premium. HighQ Essentials is good for enhancing document management and seamless collaboration. HighQ Advanced is the optimal solution for overseeing projects, portfolios, and litigation. As for HighQ Premium, it’s a good fit for workflow automation and enhanced productivity.

Who owns HighQ?

HighQ is owned by Thomson Reuters, a Canadian multinational conglomerate. As is known, Thomson Reuters acquired HighQ in 2019 to offer a top-notch platform at the center of the legal software ecosystem.

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